Clunk in Steering

[tedgamble]

After 16k miles, the clunk finally got bad enough to take to the dealer, so last week, I scheduled the appointment for service for this morning.  When I arrived at the Service Dept (with printouts of the service bulletins in hand), the service tech told me the latest news.

Chevy has a NEWER & IMPROVED mid-shaft to replace the faulty units.  These, unfortunately are not available yet, so the alternative is to replace the faulty unit with a PREVIOUSLY NEW & IMPROVED version (not to be confused with the ORIGINAL version).  If I choose that route, then I'll have to bring the truck back when the NEWER & IMPROVED version is available.

So, I said, OK.  Go ahead and put the PREVIOUSLY NEW & IMPROVED version in and I'll come back again when the NEWER & IMPROVED version is available.  Service Tech says, "No problem.  We'll order the part and it ought to be here in a couple of weeks."  Give me a friggin' break.  Why didn't they tell me that last week when I called and made the appointment?

[DougD]

Give me a friggin' break.  Why didn't they tell me that last week when I called and made the appointment?

They had not diagnosed the problem last week when you called to make an appointment

They have now done so, billed GM for the warranty time for diagnosing, and will now be able to order appropriate parts and bill for installation later.

[SpottyJ]

Hmmm....

I  just had my steering shaft replaced per TSB #00-02-35-003F - (Aug 4, 2004).

They replaced the shaft with a new shaft of part # 88963611.  I wonder if this is the "PREVIOUSLY NEW & IMPROVED version" or the "NEWER & IMPROVED".

Any one know the part number for the replacement under TSB #00-02-35-003F - (Aug 4, 2004).

And what is part # under the "newer & improved".

 

[tedgamble]

I don't have the part number for the NEWER & IMPROVED version, but since my dealer told me that it is not available yet, I'll bet you have the PREVIOUSLY NEW & IMPROVED version.

[E_Z_RedRyder]

What's up with GM and their intermediate steering shafts? I had the exact same problem with my 99 Sierra.
which was finally fixed when they came out with an improved version for it

[Tyger1]

My buddy had the same problem with his '00 Silverado. The dealer just relubed it. They never mentioned a replacement shaft is on the horizon.

[Winterq]

I have an 03 z71.  I don't have a "clunk" in my steering ( no noise associated with it ).  I do have a "thumping" sensation though.  I had taken it back to the dealer when I had around 8K on it to complain about a vibration that you could feel in the wheel when the A/C unit was on.  They deemed it to be normal and did nothing.  Now it feels like I get way to much road noise up through the wheel.  Again no noise, just a feeling.  Do you think I'm experiencing the same problem as you guys?  Any help is much appreciated.  

[redaval]

My baby spent the night in the hospital..........and all's well
New steering shaft with update e7700 shaft'steering intermediate replaced......BINGO......GONE......no noise no feeling the CLUNK....And the did a top engine clean to take away my ticking noise .....gone...SUNFAIR rocks.....

[Pegtech]

GM just bouht back my 2002 2500 because they couldnt seem to fix my steering shudder/clunking problem.  I wonder if this newer improved shaft would have saved them $35K...

[tedgamble]

Dealer called and said the part was in.  When I got there, they told me that Chevy had sent the Newer & Improved part.     They put that on and did a test drive.  Still had some clunks.    So, they did the crossmember mod and now my baby is quiet on turns and the steering is tighter also.  

I had gotten so accustomed to the clunking that it really seems weird not to have it.

[SpottyJ]

Dealer called and said the part was in.  When I got there, they told me that Chevy had sent the Newer & Improved part.     They put that on and did a test drive.  Still had some clunks.    So, they did the crossmember mod and now my baby is quiet on turns and the steering is tighter also.  

I had gotten so accustomed to the clunking that it really seems weird not to have it.

Does your paperwork show the part number for the steering shaft?  If so, would you please post.

[tedgamble]

The part#'s are on the work order.  I'll post it this evening when I get home.

[sperry]

Shaft, Upper Intermediate Shaft: # 89060582

Use on all 2500 and 3500 Series Trucks and Escalades, Denalis, Avalanches & H2.

 

[RichUF]

Don't know which version I got, but on 7/24/04 the one with part # 088963611 was put into mine.

The cause of the problem indicated on my invoice is "lack of lube"  

spottyJ...no TSB indicated on mine, but I notice p/n is same as one you posted.

[tedgamble]

The intermediate shaft part number for the newest revision is: 89060582

The cross member mod references bulletin 03-08-61-002C.

[sperry]

Good to know that, the # I posted came from one of the TSB's.

I found this:

1500 Avalanche- 88963611

2500 Avalanche and 1500HD- 89060582

In document #1547502  (8-27-2004)

---------------------------------------

Here's from Document # 1542538 (8-4-04) 2002 & 2003 Avalanches.

"88963611:  Shaft, Upper Intermediate Shaft, Use on all 1500 Series trucks:

Except Escalades, Except Denalis, Except Avalanches."
   ----------------------
"89060582: Shaft, Upper Intermediate Shaft, Use on all 2500 and 3500 Series Trucks and Escalades, Denalis, Avalanches, H2
   
OK, who's seen a 2500 Escalade?
Now I'm confused too! Ambiguity or update???

 I believe they really mean all of the last three by the way the info was formatted..

(Some formatting altered to fit properly.)

[powerstrokin]

Yeah you got a problem might want to get it looked at or just buy a Ford

[sperry]

I have a Ford, It's the one with the problems, not the Av! I'm just providing the info....

`Wouldn't mind the Ford Diesels, however  D'max is quieter & cleaner.

[silver]

i had a ford a 2003 had it 2 days and went to adjust steering wheel up or down i wanted it down so i pushed the button and it fell in my lap,took it back and they fixed it. then transmision shot oil all over my dog  i started my truck in drive way and my dog was off on the side and it squirted oil all over my dog,washed my dog first and called,then they came and got it  and said something was wrong with it,fixed it they said ok..then driving to my place where i get my torquose for my wife she makes rings,the road is dirt and bumpy,well the windshield fell out and broke all to pieces,so i picked it up all i could and put it in the back went and got my torquse and took it to my wife and then took it back to where i bought it,ford place here in tuba city,and they siad there was something wrong for that to happen,,then i made up my mind to buy avalanche because i was looking at this place  silvercloud

[joe435]

So what part and tsb should be requested if you have a 04 and have the "clunk"?  Also I have seen some info on an update for the tranny and I think it applies to my av.  Sometimes when I go to take off from a stop it feels like the tranny slips and then catches.  I don't think that is good for the tranny.  Any thoughts?

[sperry]

I'll post the latest TSB I see regarding the klunk when I get a chance...

Joe,
Check the fluid level. If OK, the dealer needs to look at the problem. (Screen / valve body, DTC check, etc)

search for posts/content regarding the MAF sensor IF you have an over-oiled aftermarket air filter. Remember to put your stock air filter back in before a trip to the dealer!!

There was one for driveline klunk (more prominent W/4X4's) That was a reprogram of the PCM; (minor).

[sperry]

(04's)
Which one best describes your's:

Steering Wheel and Column

  1. Noise in Steering Column
   
Bulletins/Campaigns/Preliminary Information

     1. #PIT3026A 99-05 Chevrolet/GMC/Cadillac All Full Size Trucks and Utilities with Recirculating Ball Type Steering Tire Scrub Noise on Low Speed Turns - kw alignment arm front low rod shudder speed vibration - (Sep 16, 2004)
   2. #PIT3118A 01-05 Chevrolet/GMC/Cadillac All Full Size Utilities Pop / Clunk Noise on Right or Left Turns - kw suspension floor pan body mount bolt steering insulator shim - (Sep 10, 2004)
   3. #04-06-01-023 Engine Vibration/Noise at Idle, Rough Idle, Steering Wheel Shake (Adjust Engine Mount Bracket(s)) - (Jun 30, 2004)
   4. #PI01634A Service VME - Supplement to 00-02-35-003D - Clunking Noise Under Hood and Can Be Felt in the Steering Wheel - (Apr 21, 2004)
   5. #PI01863 Lack of Steering Assist When Stopped or During Parking Lot Type Maneuvers - kw brake power assist oil no hard noise booster hydraulic slow low speed bind weak - (Mar 11, 2004)