2nd Cad Nav in the Av - In & Working! PART 1

[pbuilder]

Sounds like you have it where i put mine.

[gable74]

Well, i have a few issues now.  They removed the theftlock and everything worked good.  So i had him reprogram the AMP for a sierra denali and  i lost all audio.  He then tried escalade EXT. with no luck, then tried a regular denali XL with no luck.  So now i have Chimes, and no audio or Onstar, and no voice from the head unit.  The NAV is working fine and tracking fine, just have no audio at all.  I wonder if its because the AMP came from a hummer and he has no settings on his TECH2 for a hummer configuration.  He followed the Document exactly several times again and no luck.  Man this stinks.....do i have to get another AMP?  This one worked fine until he tried to reprogram the AMP.  Whats the deal?n  Any ideas?  I tried pulling the fuse, and cycling the key and nothing is working.

[sperry]

We didn't want to hear that! Talk about a glitch in the get-along.

 I would see what the hummer dealer can do; at worst, pull the amp and plug it into a hummer if you can, then reprog it. At least we know - although the hard way.

-OR- see what it'll do in another "luxury" truck or trailblazer.

 Amp's don't theft-lock, they just "need" the config, as you know. Chances are that'll restore it, if you can pur$uade them to do it.

 Murphy is everywhere...`Hope that helps..


Edit: BTW, when my Amp was new/prior to being "environment" programed, the Nav voice, RSA and OnStar worked normal. I had audio only in the RF Speaker.

[gable74]

well, when i pull the amp harness and put it back in i get audio from the right front speaker for about 1 second then it cuts off.  I dont understand why it would work fine, then lock up when trying to reprogram it.  It was sweet when he removed the theftlock cause it all worked great, then he tried to reprogram it and it crapped out.  I dont think i have the connections to put this thing in another vehicle especialy a hummer.  I dont know anyone that has one, much less let me try to install this one.  I think if i rolled up at a hummer dealer they would laugh at me if i tried to get them to programm my truck.  Im not sure what do now other than find another dealer and try again....or buy another AMP.  talk about a bump in the road....damn near a total roadblock.  I thought that a GM AMP was a GM AMP and it would take a program from a hummer or a cadillac.  Does it really matter what the AMP came from?  I mean your clearing the old program and installing a new one right?

[gable74]

I am guessing my next step is getting an AMP if I cant get this one programmed.  If anyone knows where i can pick up an AMP let me know.

[sperry]

Maybe pull it first and take it to them (the Hummer dealer). At least it should restore it. I would match it to a Hummer with OnStar, same HVAC and StWheel controls.

 There may be some shutdown from an error and that prevented the programming and op.. But that's grabbing at straws.

That makes me wonder about using the Hummer amp now... I thought it may be the cat's meow for the conversion from an HC6 (easier).  

[gable74]

I know what your saying but there aint no way in the world that a Hummer dealer is gonna take an AMP from me and install it, or let me install it in a hummer to "see what it does", or try to reset it.  It would cost me more money in their labor than it would to just buy a new AMP.  Im gonna try one other dealer today if i can....im hoping that maybe they were not setting it up correctly or something.  Although i was watching him and everything was just like the document said it would be......even got the "programming in process" and the "programming succesful" messages.  So im at a loss now.

[sperry]

..I thought you were "in" better with the Hummer dealer.. My mistake.

  Somehow, I wonder if there is an error detected, such as it's supposed to communicate with something now. Check for an error code generated that could give a clue. Didn't he check on that?

 Was the ign cycled as stated in the instructions, after the "programming complete"?

...Damn! I wish this didn't happen; I hate having to learn the hard way; whether someone else or myself!

[gable74]

There were no error codes in the head unit at all.  He did check all of that fairly well.  Like i said, it all worked fine until he tried to program the AMP as a sierra denali and got no audio at all.  Then he tried some other configs and got nothing at all.  Each time he got the "programming in process", and "programming complete" messages.  He cycles the IGN like it said to, but i cant help to think it has to be a programming error.  Should the radio be off when doing the programming?  Because it was on when he was trying the configs.  Im not 100% sure he had the key in IGN or ACC either.  Damn, i have annother appointment tomorrow morning with another dealer to try again.  At least this guy did not charge me, he felt bad cause we started off so well, then lost the audio and he couldnt figure out how.  I guess time will tell, i hate waiting like this knowing for about 5 minutes everything was fine, and if i would have just let it be, i would be in fat city now.

[sperry]

I wished I had a "GM radio Guru" contact; I have to make a call about my mic, I'll ask him if he knows someone. They were no help with mine when we needed it though.

 On or off, I believe all my stuff was on.

[gable74]

so everything is turned "ON" and the AMP is programmed.  After the AMP is programmed but before the key is cycled on and off, the Radio still does not have audio right?  Is that what your saying?  Then, when the key is switched off, then back on it works like it should, right?  The problem is sometimes these guys are in a hurry and you feel a little pressured...i hope i get a guy who will take his time with me tomorrow.

[sperry]

Ign on, engine off.

Procedures.

Exit the Tech 2

Cycle the key off then back to ign on.

That's when it should work.

Back to ACC. or where you want it.

I sure hope that it's a boo boo and you don't need another amp!~!

Another thought: Go to the audio menu in the HU, Turn off the AVC.
Cycle the power. If that's a no-go, Disconnect the mic and retry the power cycling.. (I'm grabbing at straws, so it's just an idea..)

By your description, it still sounds as if it powers up and finds an error somewhere, then does an amp shutdown. However I never heard of that happening....

[gable74]

yeah, i tried turning the AVC off, and disconecting the MIC too, and that didnt help.  Thanks for the suggestions but i fear my only hope is trying the programming again tomorrow.  I am to far now to give up, after the wiring changes and what not, if i have to buy an AMP, thats what i'll have to do i guess.  Didnt want to have to shell out several hundred dollars again, i hope tomorrow goes well.  Its wierd cause im getting the right front speaker thing like you did, but it only lasts a second then EVERYTHING shuts off, no audio or OnStar all.

[gable74]

I was told by a Stereo shop that there is a good chance they didnt have the newest software in their Tech2.  They also said that it has to be a progamming error cause it worked fine before you took it there other than the theftlock.  Unless the AMP went bad at the exact time of programming (doubtful), then it has to be a programming error.  I really hope i get someone with a some patience tomorrow that will work with me a little.

[sperry]

  At least you exhausted that idea..

  The shutoff is what gets me

 Your OnStar could be working ok and you don't know it..
In the "blind", call a local/cellphone (as if OnStar was responding). During the time it should be ringing or a connect (that you can't hear from what you're saying), turn up the volume control on your steering wheel. That certainly won't fix the amp but may be all that's wrong with OnStar; It could have set to zero during programming.
No wild goose chases intended, it's just that my OnStar and Nav voice worked prior to prog.
If that was successful or not for OnStar, we're only isolating things.
Did you say your Nav voice works?

It still sounds as if it is doing a shutdown for a fault. (The one second thing...)

Do you have rear-seat audio; is it working in the headphones?

[gable74]

no rear seat audio in my truck.  No NAV voice working either.  The only thing the AMP is doing now is generating a chime.  I dont know what could be making it fault and shut off.  I havent changed anything....and like i said it worked perfectly until he tried to load the sierra denali program into it.  Its like i had the diamond in my hand and then it fell into the sewer drain and  i couldnt find it.  Now im helpless because im so used to doing things myself.  I hate relying on GM guys, and having to work around their schedule....i wish they would just hand  me the tech2 and leave me alone for about 30 minutes.  The more i think about it the more i come to the conclusion that it has to be a programming error.  I just hate to play the waiting game, but i guess ive waited this long...whats another day?

[sperry]

Damn Chime; I wished it was the other way for you.

I also relate well to the do it yourself... And the playground... And the toys...

Well, another lesson. If it ain't broke, why fix it. Damned 20-02 hindsight.

And not only that, on a Friday....

[gable74]

another thing thats confusing me is the fact that this AMP came out of a hummer that had a 6 disk HU in it.  The chime in the 6 disk HU is generated in the HU not the AMP, but when i re-wired the AMP harness and plugged it in,  the chimes worked fine and were being generated from the AMP.  I wonder how it is that this AMP worked with a 6 disk HU AND worked with my NAV HU?  Why did i have him reprogram the stupid AMP?  Does the reprogramming of the AMP do anything at all to the BCM?  I just want to try and rule that out as a culprit if i can.  I tried to unplug the battery cable for a while to see if i could reset the BCM and anything else that may have needed to be reset but still no luck.  HU is fine......BCM should be fine.......i keep coming back to a bad program in the amp, thats all i can figure it can be.  How many speakers are there in the avalanche?  I think i will start with trying that as the first program tomorrow.

[pbuilder]

Jimmie
Don't worrie.  It's a programing error. Someone didn't know what he was doing.
Nothing wrong with amp.
You subs did not have nav in them to start with. If there is a nothe truck on that platform then you can use it. Programing the amp is easy if you know what to do.
they can print out a doc for it which gives the step by step instructions.
Hate to say it but the Humer would have worked and you would have never know the diffrence. to late now. If they cant find the doc. for it , the programing is the same as the av.
Steve and Anthony had programing problems as well. I have an second  amp which i had programed 2 weeks ago for an av. Not sure how the reat tweeddler work if the av dont have them.
I been wondering why the call them tweeddlers in tweeters.
Any ways I might be able to get it programed here for the sub.
i will try to email that doc to you later tonight.
Scott

[pbuilder]

ps don't beat yourself up over it.
It will work, its only a programing problem.
Because it was done wrong it has this problem.
the nav voice only work when you plot a place to go. that will work. onstar might
mine didnt and it might have been the volume think because it was distorted and low. them I didnt know I could change the volume of it.
IT will Work

[gable74]

thanks Scott, thats a relief.  I kinda thought the same thing, i just needed someone else to say it i guess.  I kept coming to the same conclusion because it all worked before, and when he tried to program it, it went belly up.  I have a document showing the setup for an avalanche, i guess its the same thing just that i would select a different vehicle.  Do you have another document, or is that the one you were refering to?

Hate to say it but the Humer would have worked and you would have never know the diffrence. to late now.

Oh, i have a Silverado not a suburban, but it is all the same vehicle really i guess.  Im really gonna be thorough with this guy tomorrow, and make sure we do it slowly and correctly.  I plan on leaving tomorrow with a working NAV unit!  Glad these guys work on Saturday over here, or i would really be going nuts.

[sperry]

Jimmy,
  Did you mention that the tech that hosed your unit didn't have Hummers in the menu of his Tech 2?
  I wonder if the tech's that are there tomorrow do? (If it matters?)

  ...Fingers crossed...

[pbuilder]

Have him set it up for a ext then it will work. cab size is the same. If not I can have it done for you.

[sperry]

`Wouldn't hurt to try but I believe they already did...

 I can imagine what he's going through; refine a little detail and it goes to hell...

[gable74]

the problem is these guys have the "It cant be done attitude".  They hussle through it and say "see, i told you".  Tomorrow, i will explain that it can, and has been done.  I will make sure the procedure is done correctly, step by step.  I believe the problem was he tried to program it a couple if different ways without cycling the IGN on and off between attempts.  I also believe that on some attempts he had the key on ACC and not IGN.  Like i said, the next time i will pay closer attention to the details.  I, like Scott said, believe it is all a programming issue.  Also, thanks for the programming offer Scott.  I guess if the bad gets worse, i can always send the AMP and some cash to you and have it programmed if that would be okay?  I dont think it will come to that though.  We will know soon enough.