kyeagle said:
I traded my 2004 Avalanche for a 2010 Avalanche today. Left dealership and drove 3 miles to a restaurant. After that stop we drove less than 1 mile and I noticed the needles on the cluster jumped sevewral times and the stablitrack message said it was off and then the traction control needs servicing. The A/C warmed up and all the gauges were on empty or zero. i drove back to the dealer, but it was after closing. I shut the engine off to see if things might clear up, and then it would not even click the starter. After around ten minutes, I tried it again and it started. The gauges were all normal, and the traction control warning was gone. But there was a check engine light.
A salesman happened by and I left my new truck there with 8 miles on the odometer. I hope they find something that caused the problem.
I would have called OnScare, engaged the Safe & Sound & Roadside Assistance and asked them for the codes or issues the vehicle was reporting. It would have been a great gift for the Service Manager to find the next day when he checked to see which lot boy failed to do the Dealer Preparation & Pre Delivery Inspection properly.
I found the check list in my 2K10 a few days after taking delivery in April. The day after it was delivered from Mexico, it went through the checklist and I was surprised to find it listed some intriguing problems we've all come to know and love, Service 4WD amongst others.
When I took it to my service dealer to get it logged in, he pulled up a GM history report, not the stuff AVFox was doing, and it showed 4 or 5 major problems the selling dealer had worked on over the course of 10 weeks it in their possession. It appears that each time they started it, someone actually looked at the DIC and reported any problems. I was quite impressed they took the time to manage it before it was sold as opposed to letting the new owner go through the frustration and aggravation.
I'm certain your future driving/ownership days will be brighter and fulfilling.
You will be receiving the JD Powers survey via email or snail mail in a few weeks. Though this is aggravating and not a good initial experience with this vehicle, you may be able to parlay it in a manner to allow the Service Manager and Sales manager to step up above and beyond for your future visits and needs. They will be all over you for Favorable responses to the various surveys you'll be receiving now.
Then again, it could be the beginning a Lemon List. I certainly hope not.
YMMV