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About To Sign...what Would You Do??

B

bweave

GUEST
My dealer called yesterday and said my license plates were in. ?When I went to pick them up they said there was a problem with the paperwork.

To keep it short: I traded in my '00 Silverado, which was upside down by about $2700. ?So what the dealer does is raises the trade in value by $3000 and also raises the purchase price on the Av by $3000 to balance out. ?The dealer does't want a negative figure on the paperwork. ?

Back to the dealer: They raised the trade in value by $3000, but only raised the Av price by $2000. ?So basically they valued the trade in $1000 more than originally stated. ?They said I have 3 choices: re-contract, write a check for $1000, or say tough luck-it's a signed contract. ?

Looks like I got a good deal on the trade in. ?;)

Edit note: Topic changed by Admin to be more descriptive
 
If it was the other way around, I am sure the dealer would say too bad. Normally either party has 3 days to back out or change a contract. If it has been over 3 days, it is binding as is for both parties.

Of course, this is just my .02 and someone with more knowledge about the legalities would be able to offer more sound advice.
 
It's a signed contract ..... they are stuck with it .....

It's there fault not yours .... they are still making money on the deal. Don't re-contract or pay the $1000 bucks ...

and tell them to stop :C: about it ... LOL!
 
I know I'm just a babe in the woods, but I have a little different view. More like what goes around comes around. Do what YOU feel comfortable with, that's all that matters.
 
I suggest you go to http://wwwedmunds.comand run your numbers on the AV, just so you know where you stand. ?If I'm not mistaken, there's still some pretty hefty rebates you should have also received, but don't factor those in.

The finance person you dealt with is a paid professional, who represents the interest of the dealership. ?The bottom line here is that the contract is is the legally binding instrument, not word of mouth. ?A whole months worth of commission should not be made with one customer. ?But, there is a 3 day grace period, and is usually utilized by the consumer, not the dealer.

BTW, this isn't in Katy is it?
 
I had a dealer do that type of deal once and then they could not secure financing because they mucked up the process so bad. After three months they asked for their car back. I was very happy do do this! Under contract law if one party has a right of rescission and can rescind the contract all parties are supposed to be placed back to their original position. That means when I took the car back the Dealer had to give me the amount that was listed on the paperwork as trade in value. The car was long gone and he was only able to give me substitutionary relief of $.
I never was crazy about how they wanted to structure the deal. In your case I would tell the dealer that if he wants to rewrite the contract you want him just to take his carback and have him give you the agreed upon trade in value. Hey you do not own the dealership and are not privy to ther info.the trade in value at the higher price was probably fair value anyway.
 
I agree with Budman on this. ?This is what the finance person does for a living. I, too, highly doubt they would cut you a check if the positions were reversed. ?They would say something to the effect of you read and signed the papers. ?

Oh, and that all so familar line..... "if its spoken but not on paper, it doesn't matter."

Only what goes on paper is what is the deal. ?How many times have you heard about being promised something by a salesperson but not getting it in writing?

Now, if it was an individual selling you something, I would write a check. This is not the guy down the street. It is a business, in the business specifically selling vehicles. They know what they are doing ~ its their job.

Some states don't give you a 3 day grace period, so check on it in your state. I believe that Oregon is not. Once you drive it off the lot its yours ~ no backing out ~ I don't think we have a lemon law here either (but that's a different thread).
 
BUDMAN said:
I suggest you go to Edmunds.com and run your numbers on the AV, just so you know where you stand. ?If I'm not mistaken, there's still some pretty hefty rebates you should have also received, but don't factor those in.

The finance person you dealt with is a paid professional, who represents the interest of the dealership. ?The bottom line here is that the contract is is the legally binding instrument, not word of mouth. ?A whole months worth of commission should not be made with one customer. ?But, there is a 3 day grace period, and is usually utilized by the consumer, not the dealer.

BTW, this isn't in Katy is it?
BUDMAN you need to correct your link as I did in the quote. you left off the www ;)
 
sparky said:
I know I'm just a babe in the woods, but I have a little different view. More like what goes around comes around. Do what YOU feel comfortable with, that's all that matters.
My dealer lost my down payment. They caught it about three months later and asked for it again.

I told them, "Hey I paid cash. Too bad for you." Well, that's not what I really said. I think what I really said was, "Yeah I was wondering about that. I'll mail you another check this week." :)
 
If you redo the contract, doesn't that make it to where you could back out of the deal. Then they would have to get your truck back, which they could NEVER do. Put the monkey on their back and watch them squirm.

Wiki
 
This is a simple one.

"Learn from your mistake, and make it up on the next sale you do. Have a great weekend "

Then, take a picture of the dealers face & post it here !!
 
Wow, looks like I touched a nerve with this one!

Posted by: SNO SLYD
If it was the other way around, I am sure the dealer would say too bad

I'm pretty sure they would say that too.

I'll tell them I'm happy with the deal I got and that they should have double-checked their numbers!
 
I would an act of good faith and recontract. Your relationship with the dealer does not end when you take the truck off their hands. If you ever need servicing, remember you screwed them. If you ever need a favor, remember you screwed them. If you ever decide to buy another car, remember you screwed them. I go with Sparky on this one. Don't perpetuate the cycle. Be above it!!!!
 
BUDMAN and pdxkevin have it right: they are a commercial business in the field of selling automobiles to consumers. They arranged the deal and took the risk of making it right. You have no obligation to help them correct their mistake, and you did not "screw" them.

And I agree that if the tables were turned, where it turned out they owed you, the odds would be slim that they would have said "here are your plates and a $1000 check".

However, if you feel some need to "make it right" to some degree, you could ask them for additional consideration -- that is, what will they give you for the $1000? They should be able to give you a variety of accessories or service.
 
Bweave, personally I would just tell them that the signed contract is it, they can't change anything, they have to live with it. On the other hand though, if you want to have a good relationship with your dealer in case you have future problems or questions and want to get it done ASAP, you should pay the $$$$. :cool:
I know that it is kind of absurd to fork over $1000 after it is all written in stone, but in my experiences, if you let them have their way, at least for some things, than you will have a better relationship with them later down the road. (y)
I had multiple problems with my AV in the early days; everything from broken heating units in both side mirrors to a defected sunroof to a vibrating noise that took 6 service visits to fix. I have had so many probs with my AV it isn't funny. But the point is that after all those problems, even though I think that it injured my relationship with the dealer, I do still turn to them for most of my problems.

this is just my own opinion, you are able to make your own decision, and I wish you luck. (y)

-James R. :cool:
 
The dealer screwed up - It took some guts for them to ask you for 1K.

Maybe there is a middle ground between 1K & zero - if you like the dealer and do a lot of business with them, then consider a middle ground.

If it had been the dealer my AV came from, I would tell them to shove it - they have been nothing but a pain and I now have all of my service done at another dealer. I secretly wish Century Chevy in CO had made this mistake - ooopps I let the name slip >:D
 
Yo B:
Do you have an idea of how many people these dealers SCREW.

I didn't mention my trade in until I had made them drop the AV price by $5K all I know is that the manager was chewing up the SM, sorry but I have a family too.
 
bweave said:
My dealer called yesterday and said my license plates were in. ?When I went to pick them up they said there was a problem with the paperwork.

To keep it short: I traded in my '00 Silverado, which was upside down by about $2700. ?So what the dealer does is raises the trade in value by $3000 and also raises the purchase price on the Av by $3000 to balance out. ?The dealer does't want a negative figure on the paperwork. ?

Back to the dealer: They raised the trade in value by $3000, but only raised the Av price by $2000. ?So basically they valued the trade in $1000 more than originally stated. ?They said I have 3 choices: re-contract, write a check for $1000, or say tough luck-it's a signed contract. ?

Looks like I got a good deal on the trade in. ?;)

My response....there is no problem. Tough luck on their part. Its a signed contract and you have taken delivery of the vehicle.

Next time they should be more careful.
 
byron said:
My response....there is no problem. ?Tough luck on their part. ?Its a signed contract and you have taken delivery of the vehicle. ?

Next time they should be more careful.


Wow talking about taking the Moral low road. I'm quite surprised at the position so many people are taking here. :6:
 
Wiki said:
If you redo the contract, doesn't that make it to where you could back out of the deal. ?Then they would have to get your truck back, which they could NEVER do. ?Put the monkey on their back and watch them squirm.

Wiki
If you look at this closer, they would have to eat the $1000 because there would be no way for them to reproduce your traded in vehicle. Also, knowing how much money dealerships actually make on the sale of a vehicle, they still made money off of you. Trust me, they made money off of you.

Wiki
 
What moral low road, when dealers post false numbers on a contract, aren't they being just as low if not lower. Most banks will accept a certain amount of negative equity being rolled into a new vehicle. When the dealer changes these numbers they are getting more money out of the deal, plain and simple. You have to remember the dealer gets a kickback on the financing with the bank also.

The road is flat.

Again just my .02 (can I have interest on that >:D >:D )
 
Powersurge said:
...remember you screwed them. If you ever need a favor, remember you screwed them. If you ever decide to buy another car, remember you screwed them...

You weren't the one who wrote the contract, you didn't slide it past them when you signed the papers they created. You didn't screw them. It was their mistake ~ not yours.

Are they considering your desire to do future business, as they come calling for another grand? Are they considering that it is far easier for a dealership to obsorb their own mistake more than it is for you to have to pay for their mistake? If they really wanted to keep your business, they would never have called in the first place.
 
I would never pay them the $1000 and would only rework the contract if they can get you a better rate and a rebate to cover the $1000.

My .02
 
Powersurge said:
Wow talking about taking the Moral low road. I'm quite surprised at the position so many people are taking here. ?:6:

I thinks folks are writing their responses a little bluntly, but they are hardly taking a "moral low road".

Businesses are the experts at what they do, not the consumer. Car dealers sell cars every day, whereas the average consumer buys a car every 3 or 4 years. When the dealer suggested fudging the numbers, the dealer accepted the risk of getting it right, not bweave. The dealer has the computer programs to ensure that they don't make a mistake. Additionally, I suspect the car dealer is in the position of being able to absorb this cost much better than bweave.

bweave is NOT screwing the dealer; quite the opposite is true. To illustrate this, what would you do in the following situations?
1) You sell some furniture to your neighbor for $350. You wife tells you that you were supposed to sell it for $360. Do you go back and ask for the $10?

2) Every week you go to the gas station and buy $30 worth of gas. And every week, just as you're about to drive off, the manager walks out and tells you that you they made a mistake and you are supposed to pay $31. Do you keep shelling out the extra buck? More importantly, do you keep going back to that gas station?

Multiply the numbers in example (1) by 100, or example (2) by 1000, and you get about the approximate ratio of additional money vs. purchase price that bweave is getting pinged for.

Example (2) also illustrates a questionable business practice. But if you buy a car only once in a while, you'll never know.

The contract is there to provide certainty for the parties involved. What the dealer is trying to do now is renegotiate the deal after is was closed, by asking for another $1000 without giving anything else in return.
 
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