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Airbag Recall - Cracked my dash!

TheDarkNight

New Member
Joined
Mar 24, 2021
Messages
2
New here - just got my recall notice on the airbag on my '07 AV - i'm glad they're stepping up to fix this finally.
So the dealer created a new crack in my dash - i already had a much bigger one on the drivers side.
the dealer is offering a new $900 dash (P&L) at about half off $450, but I'm not totally sure i want to replace it or have it replaced by the dealership. My questions: anyone else have this issue and what offer were you made? Approx what do you think the dash parts cost if i got the work done elsewhere?

Any thoughts w/be appreciated.
 
You can do better. Ask them to just fix the crack that they made and leave the other one. Be nice but firm. Elevate to service manager and if no resolution, then ask for meeting with district Chevy Rep. If no resolution go big and let things trickle back down to the Chevy rep and dealer. They will make you happy in the end. No one wants to look bad to the other. At $450 you will be covering their costs of P&L 100%. I used to be a dealership technician.
 
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You can do better. Ask them to just fix the crack that they made and leave the other one. Be nice but firm. Elevate to service manager and if no resolution, then ask for meeting with district Chevy Rep. If no resolution go big and let things trickle back down to the Chevy rep and dealer. They will make you happy in the end. No one wants to look bad to the other. At $450 you will be covering their costs of P&L 100%. I used to be a dealership technician.
Thx, but they also claim they can't just fix their crack....
 
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