I heard that an 8.1 Avalanche owner might have had this problem. This is what's going on with me -
I pull a 24' enclosed car hauler with my 2002 8.1 Suburban. One day I noticed the hitch was alot lower than I'm used to seeing so I took a look under there after I dropped the trailer. I found that some of the bolts that hold the hitch to the frame were backing off (1 was almost half way out). I tightened the bolts and found that the bumper was pointing at a different angle so I brought it by a dealer to take care of. They tried to get it lined up but couldn't so I forgot about it off for awhile. After talking to a few other dealers that didn't want to touch it I called GM's customer service number and they set me up with a dealer to look at it. The dealer said that the frame is bent but it's not covered under warranty so I should call my insurance company.
We discussed the issue for awhile and I explained to him that if the bolts didn't start to back out of the hitch while I was towing we wouldn't be having a conversation about the frame being bent. He said that I probably exceeded the truck's tongue weight which I really doubt. The trailer only weights about 9200 lbs loaded and I've pulled this with various 1/2 and 3/4 ton trucks throughout the years with no problems.
After talking to the service mgr II spoke with a rep from GM. He also said that they aren't going to cover it because they have to go by what the dealer said. The dealer told GM that there is probably two ways that it was bent -
1 - the vehicle was hit
or
2 - the tongue weight was to high
I know #1 didn't happen and I really doubt the tongue weight was exceeded. This trailer really isn't that heavy so I'm going to goto the local scale on Monday and find out what the tongue weight is. The truck is rated for a max tongue weight of 1500 lbs and I doubt it's close to that.
Tom
I pull a 24' enclosed car hauler with my 2002 8.1 Suburban. One day I noticed the hitch was alot lower than I'm used to seeing so I took a look under there after I dropped the trailer. I found that some of the bolts that hold the hitch to the frame were backing off (1 was almost half way out). I tightened the bolts and found that the bumper was pointing at a different angle so I brought it by a dealer to take care of. They tried to get it lined up but couldn't so I forgot about it off for awhile. After talking to a few other dealers that didn't want to touch it I called GM's customer service number and they set me up with a dealer to look at it. The dealer said that the frame is bent but it's not covered under warranty so I should call my insurance company.
We discussed the issue for awhile and I explained to him that if the bolts didn't start to back out of the hitch while I was towing we wouldn't be having a conversation about the frame being bent. He said that I probably exceeded the truck's tongue weight which I really doubt. The trailer only weights about 9200 lbs loaded and I've pulled this with various 1/2 and 3/4 ton trucks throughout the years with no problems.
After talking to the service mgr II spoke with a rep from GM. He also said that they aren't going to cover it because they have to go by what the dealer said. The dealer told GM that there is probably two ways that it was bent -
1 - the vehicle was hit
or
2 - the tongue weight was to high
I know #1 didn't happen and I really doubt the tongue weight was exceeded. This trailer really isn't that heavy so I'm going to goto the local scale on Monday and find out what the tongue weight is. The truck is rated for a max tongue weight of 1500 lbs and I doubt it's close to that.
Tom