chevy04
Full Member
I wanted to pass along the customer service information and modification gains on these three filters after trying to talk directly with all three.
First, I would not buy anything from I beleive it is UDP. The filter with the domed air cover and misaligned tube. Nobody answers their phones there, or do they call back. I have reviewed the sheets of data since I could not speak with this company via phone, e-mail. This is an immediate alarm to me, and if anything goes wrong, like not getting your package, or technical help, it appears to me that you are on your own.
The next company, K&N is very good in the communication department. Their technical department was very perfessional and will supply any documentation you request. If you ask for instructions, technical help, dyno results, the answers come quick and no long holds. I was told the filter talk about allowing dirt is a myth according to them, and that their filters perform as well or better than others.
Pro-Cold has great published site information, but I was unable to get any response to the different questions as far as performance gains, filtratiion, or installation answered in any manner. Communication just wasn't there. I had high hopes for Pro-Cold, as their product looked great in the performance department, but nobody would talk or commit to what vechicle makes what numbers, and nothing on late model vehicles other than it should work or fit, but no testing yet.
I came away today not being able to recommend other than K&N. They talk, and back up what they say. There customer service was very good. I think that is a good indication of how the company runs. The filter question, I know is an issue with several folks, and K&N, says they guarentee their filter for working, and asked me if I knew of another. They had me there, because I don't.
Good luck on your choice, the recommendation from the K&N guys is the FIPK for the AV. I don't know what I will do.
Steve
First, I would not buy anything from I beleive it is UDP. The filter with the domed air cover and misaligned tube. Nobody answers their phones there, or do they call back. I have reviewed the sheets of data since I could not speak with this company via phone, e-mail. This is an immediate alarm to me, and if anything goes wrong, like not getting your package, or technical help, it appears to me that you are on your own.
The next company, K&N is very good in the communication department. Their technical department was very perfessional and will supply any documentation you request. If you ask for instructions, technical help, dyno results, the answers come quick and no long holds. I was told the filter talk about allowing dirt is a myth according to them, and that their filters perform as well or better than others.
Pro-Cold has great published site information, but I was unable to get any response to the different questions as far as performance gains, filtratiion, or installation answered in any manner. Communication just wasn't there. I had high hopes for Pro-Cold, as their product looked great in the performance department, but nobody would talk or commit to what vechicle makes what numbers, and nothing on late model vehicles other than it should work or fit, but no testing yet.
I came away today not being able to recommend other than K&N. They talk, and back up what they say. There customer service was very good. I think that is a good indication of how the company runs. The filter question, I know is an issue with several folks, and K&N, says they guarentee their filter for working, and asked me if I knew of another. They had me there, because I don't.
Good luck on your choice, the recommendation from the K&N guys is the FIPK for the AV. I don't know what I will do.
Steve