To all my Northern Ohio brethren, I feel compelled to give a word of warning if you're ever in the market for used vehicle. Never, under any circumstance, buy a vehicle from Ron Ferrari Auto sales.
When I was in the process of buying my Avy last year the airbag light was on. Fine, since he planned to repair it before I bought it. They found the issue was a faulty clock spring, very expensive since I have radio controls. The truck had an after market alarm system that was tied in to the clock spring. He called me up while his tech was installing it and asked if it was OK to remove the aftermarket alarm because he was concerned it would void the warranty. Key phrase right there, he was concerned it would void the warranty. Fast forward to now and that clock spring he put in has failed. I called him up and he's trying to tell me that there was no warranty on it since it was a used part. I asked why he presented to me the option of disconnecting the alarm to protect the warranty, which it apparently doesn't have. He's now trying to change his tune and say that the alarm is what damaged it in the first place and "what did I do wrong? I didn't do anything wrong!" Well, for starters, don't ask somebody to disconnect something so it doesn't void a warranty if there's no freaking warranty to be voided in the first place.
Looks like I'll be chatting with the Better Business Bureau with whom he is so proud of having a good rating. I've sunk well over a grand of unexpected repairs into this thing, not counting another boatload for preventative maintenance and now I'm looking at another $1,500 for this clock spring and other things. And that doesn't count what has beenpaid under my maintenance contract.
Anybody have any blood pressure meds? I'm in great need of some at the moment.
When I was in the process of buying my Avy last year the airbag light was on. Fine, since he planned to repair it before I bought it. They found the issue was a faulty clock spring, very expensive since I have radio controls. The truck had an after market alarm system that was tied in to the clock spring. He called me up while his tech was installing it and asked if it was OK to remove the aftermarket alarm because he was concerned it would void the warranty. Key phrase right there, he was concerned it would void the warranty. Fast forward to now and that clock spring he put in has failed. I called him up and he's trying to tell me that there was no warranty on it since it was a used part. I asked why he presented to me the option of disconnecting the alarm to protect the warranty, which it apparently doesn't have. He's now trying to change his tune and say that the alarm is what damaged it in the first place and "what did I do wrong? I didn't do anything wrong!" Well, for starters, don't ask somebody to disconnect something so it doesn't void a warranty if there's no freaking warranty to be voided in the first place.
Looks like I'll be chatting with the Better Business Bureau with whom he is so proud of having a good rating. I've sunk well over a grand of unexpected repairs into this thing, not counting another boatload for preventative maintenance and now I'm looking at another $1,500 for this clock spring and other things. And that doesn't count what has beenpaid under my maintenance contract.
Anybody have any blood pressure meds? I'm in great need of some at the moment.