Howdy All!
Here is the latest info on my missing North Face bags.
I thought about just ordering them from GM and sending a bill to the dealership since they seem to want to keep dragging their feet on getting them to me.
So, I dropped by my local dealership (not the one I bought the truck from) and had the parts manager look them up for me.
The part numbers are:
15093828 Name: BACKPACK (Daypack)
15093829 Name: BAG (Water Duffalo Bag)
Part number 15093827 is the total kit and looking up that number refers you to the individual numbers above.
Then I had him look up the prices. Their online system does NOT list the price, so he had to call GM's automated parts system. The system refered him to another extension. When he called that extension, he was told that the items are available and he was given the price.
Hold on to your hats for this one.
The quoted dealer trade price (the price they offer other shops...about 20% over their cost) is this
15093828 Price -- $89.24...each
15093829 Price -- $533.90...EACH
(Now...I think that he MIGHT have it wrong and the part number includes 2 of each, but...he did quote it as each.)
This may explain why the dealer who sold me my truck is fighting it out with GM instead of just ordering me the bags through GM parts.
As for me, I sicced Chevrolet Customer Care on the dealership last week and I'm planning on talking to the Area Rep for that dealership this coming week.
If anyone actually wants to order these and your local parts man can't find them, let me know. I'll be more than happy to put you in contact with my local parts manager.
More on this as it develops...
Here is the latest info on my missing North Face bags.
I thought about just ordering them from GM and sending a bill to the dealership since they seem to want to keep dragging their feet on getting them to me.
So, I dropped by my local dealership (not the one I bought the truck from) and had the parts manager look them up for me.
The part numbers are:
15093828 Name: BACKPACK (Daypack)
15093829 Name: BAG (Water Duffalo Bag)
Part number 15093827 is the total kit and looking up that number refers you to the individual numbers above.
Then I had him look up the prices. Their online system does NOT list the price, so he had to call GM's automated parts system. The system refered him to another extension. When he called that extension, he was told that the items are available and he was given the price.
Hold on to your hats for this one.
The quoted dealer trade price (the price they offer other shops...about 20% over their cost) is this
15093828 Price -- $89.24...each
15093829 Price -- $533.90...EACH
(Now...I think that he MIGHT have it wrong and the part number includes 2 of each, but...he did quote it as each.)
This may explain why the dealer who sold me my truck is fighting it out with GM instead of just ordering me the bags through GM parts.
As for me, I sicced Chevrolet Customer Care on the dealership last week and I'm planning on talking to the Area Rep for that dealership this coming week.
If anyone actually wants to order these and your local parts man can't find them, let me know. I'll be more than happy to put you in contact with my local parts manager.
More on this as it develops...