GM's response . . . .
Thank you for contacting GM BuyPower. We apologize for the inconvenience you are experiencing. When
a vehicle has been recently purchased, the site cannot validate the VIN because it has not been
loaded into our site. It usually takes about three months or a little more for vehicles to be loaded
into the site after purchase. Because of a technical problem with the site, we are unable at this
time to add your VIN to your profile. This is being worked on by the programmers and should be
corrected very soon. You can fax proof of ownership (title, current registration, or insurance card)
to 512-356-1161. Please include your phone number in case we need to contact us. Also include that
you already have a profile and just need to have the VIN added. We can then add your VIN when the
site allows us to. You can also contact us by phone at 1-866-694-6546. We apologize again and hope
this will be taken care of soon.
It shouldn't be this hard!