ultravorx
Full Member
Hey, whats up everyone. Im kind of in a angry mood 
right now. I've had nothing but problems with my dealership from day 0. When i first test drove my AV i noticed the alignment was off. I told them to have it fixed for my delivery date. They said ok and the next day i picked it up. It stilled pulled 
I went back to them the next day and asked them why it pulled, they said they forgot to do the alignment. I had to wait 1 week for an appointment to get it done 
great customer service. 
The next appointment was for my fogged up drl and headlights. They said they would replace the drl's, but not the headlights( its normal for condensation ) They replaced the drl's. 2 days later i noticed the passenger drl was filled with water, the service guy did not secure the bulb in the housing, and it was partially out, when i snowed, rained etc, it filled up, and while running the fog lights it burned the housing half way up where the socket was, and then burned it self out. I immediatly brought it to the dealer, he looked at it, said he would order one and to come in on friday to have it replaced. (no apoligies yet) On friday, i came in and he said" your here to replace your foglight, right?" i said yes, and also look at the pulsating interior lights(the simple pigtail fix) 1 hour later he calles up and says i have a bad gasket on my drl, and he has to order a new one I thought thats why i was there. Apparantly he was going to clean out my original housing and reseal it, but cause it was burnt he got trapped in his own lie. and the interior light pulsating is probalby due to my aftermarket electronics(my radio, nav and radar detector), what a crock, i worked at circuit city for 4 years and know thats not possible. after this i talked to the head manager. He talked with his service guy and told me that my appointment for that day was for a diagnosis of why there was water in the housing! He told me earlier that he was replacing it. I then called corperate, who then called them up, and fully listened to there story . They said the dealership are there eyes and ears. Since my dealership lied about everything i loose out. Now corperate was supposed to call me today to see if my foglight came in yet, its been 3 business days and no calls yet, apparantly the dealership doesnt care about me. I will give corporate a piece of my mind once they call me tonight(hopefully). And the issue with condensation with water in my headlights, even with a TSB on it, they will not replace them, even at other dealerships in my area.
Any sugestions on what to do? I want to return my truck to them and but it from another dealership, who will take care of me, even if it out of state, because most of CT's dealerships are horrible. Let me know what you guys think.
Thanks for letting me vent
Frank
right now. I've had nothing but problems with my dealership from day 0. When i first test drove my AV i noticed the alignment was off. I told them to have it fixed for my delivery date. They said ok and the next day i picked it up. It stilled pulled I went back to them the next day and asked them why it pulled, they said they forgot to do the alignment. I had to wait 1 week for an appointment to get it done great customer service. The next appointment was for my fogged up drl and headlights. They said they would replace the drl's, but not the headlights( its normal for condensation ) They replaced the drl's. 2 days later i noticed the passenger drl was filled with water, the service guy did not secure the bulb in the housing, and it was partially out, when i snowed, rained etc, it filled up, and while running the fog lights it burned the housing half way up where the socket was, and then burned it self out. I immediatly brought it to the dealer, he looked at it, said he would order one and to come in on friday to have it replaced. (no apoligies yet) On friday, i came in and he said" your here to replace your foglight, right?" i said yes, and also look at the pulsating interior lights(the simple pigtail fix) 1 hour later he calles up and says i have a bad gasket on my drl, and he has to order a new one I thought thats why i was there. Apparantly he was going to clean out my original housing and reseal it, but cause it was burnt he got trapped in his own lie. and the interior light pulsating is probalby due to my aftermarket electronics(my radio, nav and radar detector), what a crock, i worked at circuit city for 4 years and know thats not possible. after this i talked to the head manager. He talked with his service guy and told me that my appointment for that day was for a diagnosis of why there was water in the housing! He told me earlier that he was replacing it. I then called corperate, who then called them up, and fully listened to there story . They said the dealership are there eyes and ears. Since my dealership lied about everything i loose out. Now corperate was supposed to call me today to see if my foglight came in yet, its been 3 business days and no calls yet, apparantly the dealership doesnt care about me. I will give corporate a piece of my mind once they call me tonight(hopefully). And the issue with condensation with water in my headlights, even with a TSB on it, they will not replace them, even at other dealerships in my area. Any sugestions on what to do? I want to return my truck to them and but it from another dealership, who will take care of me, even if it out of state, because most of CT's dealerships are horrible. Let me know what you guys think.
Thanks for letting me vent
Frank
Will someone not come to my rescue 
?
