Replaced Cracked Midgate Window Trim

[DGonz]

wolverine, try also to print out this thread, and show it to your service manager, see what he says, I double checked yesterday @ my parts department and the glass is $1400.00

 

[chaos]

Thanks...wish me luck. If that doesn't work...any good ideas on a "repair seal". I havent experienced any water leak yet and we have had some RAIN in NC but...ya never know

 

[roadrunner]

Hello, has anyone tried to get their cracked mid gate window replaced after the 3yr factory warrn. has run out?  I still have the extended warranty and the service department is telling me it doesnt cover trim parts.  Thanks

 

[m02redl]

Hello, has anyone tried to get their cracked mid gate window replaced after the 3yr factory warrn. has run out?  I still have the extended warranty and the service department is telling me it doesnt cover trim parts.  Thanks

as far as I can remember, there have only been a handful that have had them covered, you might try a different dealership
good luck

 

[SamHouseIII]

Still trying to get mine done, I will get it fixed when I get back, It is getting pretty bad.

Sam

 

[roadrunner]

I am going to try another dealer, its real bad.  I have a snugtop, and always leave the window stored behind the seat.  I saw the post about the issue and checked and sure enough 2 @ .5" seperations.  The sad part about the dealer that I went to (criswell chevy) is they never got around to look at the window or called GM as they said they would when I 1st when in for service. 

 

[Durwin]

Good Morning,
Last night I discovered that the moulding surrounding my rear window had cracked. I searched through the previous threads concerning replacement. I never saw anything about getting the window repaired. Has anyone successfully had it repaired? The window is still good. It's just the moulding that is cracked. Just wondering.....
Durwin

 

[roadrunner]

I am going to try another dealer, its real bad.  I have a snugtop, and always leave the window stored behind the seat.  I saw the post about the issue and checked and sure enough 2 @ .5" seperations.  The sad part about the dealer that I went to (criswell chevy) is they never got around to look at the window or called GM as they said they would when I 1st when in for service. 

I never updated the status to this;
After visiting a second Chevy dealer whom accused me of breaking the window I called GM customer service.  They suggested I visit a third dealer and they would send a rep to the dealership to review the issue.
GM ended up splitting the dealer cost ($approx 700) of a new window and they kept the old window.  Look for the encapsulation midgate window issue.  I would call around to different Chevy dealers until you find a dealer that has heard of the issue. If you are the original owner they may work with you.  Hope this helps. Cheers! 

 

[Durwin]

A couple of weeks ago, I noticed a noise from the back. Sort of like a creaking.
When I looked at the rear window, I noticed that the molding had cracked on the lower corners......

I don't think that GM will replace this on a 2002 vehicle 

Durwin

 

[roadrunner]

A couple of weeks ago, I noticed a noise from the back. Sort of like a creaking.
When I looked at the rear window, I noticed that the molding had cracked on the lower corners......

I don't think that GM will replace this on a 2002 vehicle 

Durwin

If your the original owner give GM customer service 800 number a call and maybe they will work something out with you.  There was an issue with the early 2500's and the back window encapsulation.

 

[Lt. Fireman]

I have the same problem also with my back window also.....There are 6 friends and other I know has the same problems... When I took my in to the dealer there was a GM rep on site but offer to go in half the cost of the glass.....I think they should replace them free of charge...... He also said that they would not do a recall....

 

[dirk]

Just thought I would bring this thread back to life.  I had this happen on my 2008 a few months ago or so and finally thought I would do a search on it.  I think I may have even been in the truck when it cracked as I remember hearing a pretty loud pop while driving but wasn't sure what it was.  While filling gas I noticed the little gap in the window trim.  Fortunately for me it's on the upper part of one of the sides, so it is covered a good bit.

 

[SandMan_X9]

Wish i would have read this prior to my Warranty expiring. 

2011 AV LT - 54,000 Miles -Crack appeared at the bottom Center like most have seen - I Actually thought it was part of the design.
  A couple weeks ago - I heard a loud "Pop" while driving - wasn't sure where it cam from -
Opening the rear driver side door this morning - noticed a larger separation in the window trim along the side this time.

Spoke with my local Chevy Dealership / Services center. (Fort Lauderdale, Florida  - AutoNation dealer on US1) 
They acted like it was the first time anyone came to them with this issue - Very Short
Since my general Warranty expired due to the mileage.  I would have to purchase a new window unit from them:
      CHEVY COST:  $900.60  (Replacement - With No warranty)  NOT ABOUT TO PAY THEM THAT AMOUNT!!!!

Spoke with SAFELITE Rep. 
I have to say I was very impressed by their rep's - understood the issue was very helpful.
      SafeLite Cost: $497.00  (Replacement - Life Time Warranty)

Those of you Still experiencing this issue.  Don't pay CHEVY For the replacement part !
Please give your business to "SafeLite"  Good company's deserve your business.

I"m not saying CHEVY is bad.. I've only ever owned chevy's- However, they need to learn and understand that you sell a product - you should be responsible for it's defects.

 

[mohler]

My 02 had this problem, asked the dealer about it in 2010, well past the warranty,they replaced it without question.