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Don't Ever Do Business With Bellevue Pontiac/Buick/GMC

Chief

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Most older members and my friends know, I am a major advocate of General Motors.  Bellevue Pontiac/Buick/GMC does not deserve to be a GM dealer.  Horrific experience with them yesterday.

Auto sales on a whole are in the toilet for the month of May and GM is trying to pump things up with some incentives this weekend only.  I'm feeling very midlife crisisish right now and the idea of a G6 convertible with the sport package in my driveway was pretty appealing considering I could get $1,000 cash back PLUS another $750 cash back as a current Pontiac owner PLUS 0.0% financing.  I can get GM Supplier Pricing through my dealer (about invoice in the case of the G6 Convertible) so I got my code, looked up trade-in on my Grand Prix ($11.2K to $15.6K according to KBB and Edmunds) and my Grand Prix, as Steelheadchaser can tell you is showroom clean cherry, dealer maintained with full records.

Drive the G6 because step one was to see if I would even like it.  What a fun car to drive, seriously.  Not Corvette or Solstice fun but no body role, the GM 3.9L V-6 kicks like a freakin mule and the semi-automatic tranny rocked.  Controls were well laid out and the power roof was slicker than owl poop.

On the down side the car had only 388 miles and the oil life monitor was sitting at 85%.  Holy beating the snot out of a new car Batman!  Additionally the black paint was spiderwebbed from poor cleaning and there was a scuff on the rear bumper - this is the only G6 convertible in the state that had the options I wanted in the colors I wanted.

So we sit down and we start negotiating on PAYMENT and the chump salesman after I told him up front no games wants me to agree to a $600 a month payment without EVEN TELLING ME HOW MUCH I'M PAYING FOR THE CAR.  Ummm, hello, McFly, show me the damn invoice first just like you're suppose to do with the GM supplier discount and then I can crank my numbers and tell you what I'll pay.

Reluctantly brings the invoice to me (finally) and shows me the price.  I run some numbers based on the rebates available and interest rates and $13K for my trade and give them the keys to my car.

They come back and tell me:

1)  Well you're getting the GM Supplier Discount so you can't get the rebates - what turnip truck do you think I fell off of - I'm eligible for those rebates you dirt bag

2)  $9K for my trade (say freakin' what?!?)

3)  Payment of - you guessed it $600 a month

Its very clear these guys are out to attempt a cashectomy and nothing else.  So I tell the sales rep I'm done, give me my car keys back, I'm done.  Oh no, what can I do to make this deal...hey you idiot, I told you what you needed to do.  Additionally I called my friend who owns a Pontiac dealership in Virginia who told he'd over $12.7K for my Grand Prix plus or minus a few hundred bucks to keep the deal.

You guessed it, I don't get my keys back, the sales manager now comes over and we're in the old school 1986 technique.  Now the used car manager FINALLY actually looks at and drives my trade I keep tell them I'm done - he comes back with a new set of numbers.  Oh, now I'm getting $10K for my trade-in and the payment is - you guess it

$600 a month - oh wait now its $599.  Why on this earth were they fixated on $600 a month I will NEVER understand.  And not showing me any methodology of how they get there.

I tell the manager again, I'm done, I told the rep up front I didn't want this give me keys lets go.  Then the final slap, and why I'm writing this, he then tells me well there was a klunk in the steering in your car.  HA - I caught you.  I look him in the eyes and say, "wait a minute.  You didn't even drive my car and you told me its worth $9K then you drive it and tell me it has a problem but you're offering me $10K?  You're not even being honest with me, this dicussion is over, give me my keys, NOW."

The look on his face was stunned and yes, I got my keys back.

No G6 convertible for me ~ but I will push my Grand Prix past that dealership all the way to Kirkland versus going there for service if, knock on wood, my Grand Prix ever breaks down on the east side.

There is no room for these 1986 old school selling tactics in the 21st century anymore.
 
sounds exactly like my last experience at a dealer in Augusta.  i guess thats the way they're training the goons these days.
 
I made up an Excel program so I could enter the numbers and see what the payment would be.  I took my laptop and sat it on the salesmans desk when I was leasing the Av.  We agreed on the price and trade, but his monthly figure was more than mine.  He was double checking and had the secretary come in and look it over(it was a small dealership in the country who doesn't do much leasing, is what he told me).  Finally he saw that there was a seperate line for the freight, so initially I was getting charged double freight.  Once he corrected that we were only pennies apart.
 
Chief, I went through a similar frustrating ordeal at LandSHARK Chevrolet in Houston back in 2005.  GM was offering Employee Discount Pricing to all buyers.  I was eventually able to work out a deal after many sessions with the Fleet salesman and the Sales manager. :E: 

The night before, the truck I had my heart set on was identical except for the color.  I had picked out a white 2500 Avalanche.  They had two on their lot, a black one and a white one.  At the time there were THREE (3) 2500 Avalanches in the whole state of Texas, two black ones and one white one, showing up on GM BuyPower.com's website.  I went home for the night and came back the next day to buy the white one but they SOLD IT to someone in New Orleans (to this day I can only imagine that it was there for Katrina and got flood damaged and destroyed!)  :needhug:
So I was VERY upset the next day when I arrived to buy the white Avy only to find it was gone. I walked around the whole lot (HUGE lot) hoping to find it hidden out back but no luck.  Ended up buying the black one.  I swore years ago I'd never own another black vehicle (charcoal grey metallic would be better at hiding the dust particles IMHO) but I wanted a 2500 Avy so bad I bought the black one.

Hope you find a G6 that is spec'd out to your desires!  I hate playing the 'game' with salesmen.

 
I know how they like to play with the trade, I did many PEP cars and the only negotiating was for the trade. Trading every six months taught me to let them know up front that I was only interested in trading with who gave the most for trade. Some dealers would get on the phone and try to work the wholesalers right in front of me and some didn't want to talk......
 
UPDATE

I drove down to Seaview Chevrolet/Pontiac/Buick/GMC in Lynnwood and talked to the same sales manager I dealt with when I got my Grand Prix. ?Told them what happened - they're trying to secure the car I want, running my trade numbers and they sent me home. ?They're going to call me tonight and let me know if they can dealer swap for what I want (the big issue, only 25 G6 Convertibles in the state of Washington!) and give me trade in numbers. ?It is what I should have done in the first place ~ although when the black one showed up with swirled paint and a bumper scuff out of the box I'd have said pass. ?The dealer in Everett has two of them in red with a tan interior. ?That is my second choice, and will certainly wear better than the black.

Chief - who has wanted a tan interior in his last three vehicles and thinks red with tan leather is a classy combo.
 
Z66 BUTCH said:
I know how they like to play with the trade, I did many PEP cars and the only negotiating was for the trade. Trading ever six months taught me to let them know up front that I was only interested in trading with who gave the most for trade. Some dealers would get on the phone and try to work the wholesalers right in front of me and some didn't want to talk......

Completely agree - but a trade offer of $9K is 73% depreciation in 25 months!!!  It's not a freakin' Kia for cripes sake.  A fairer trade offer is in the $13K to $14K range.
 
buy an Avalanche



hehehehe
 
:Begin News Flash:

Chief,
Attend the Nationals and I can get you in an Avalanche for free while you are there!

:End News Flash:

Now back to your regular schedule discussion...

Todd
 
amd1900mp said:
:Begin News Flash:

Chief,
Attend the Nationals and I can get you in an Avalanche for free while you are there!

:End News Flash:

Now back to your regular schedule discussion...

Todd

And you might be able to hitch a ride to the nationals.
 
Chief said:
UPDATE

I drove down to Seaview Chevrolet/Pontiac/Buick/GMC in Lynnwood and talked to the same sales manager I dealt with when I got my Grand Prix. ?Told them what happened - they're trying to secure the car I want, running my trade numbers and they sent me home. ?They're going to call me tonight and let me know if they can dealer swap for what I want (the big issue, only 25 G6 Convertibles in the state of Washington!) and give me trade in numbers. ?It is what I should have done in the first place ~ although when the black one showed up with swirled paint and a bumper scuff out of the box I'd have said pass.



w/in 500 miles of you... black, hard top convertible... that engine u wanted... in a gt (didn't know if u wanted gt or gtp)... here's your list to choose from...



Select VIN / Order
(Serial #)? Color 1 Color 2 Trim Package Engine Trans Owning
Dealer? Event
Code? Age
(Days)? Distance
Order Type
MSRP

ZIP 98020, 500 miles radius (33)
74144513 41U N/A 194 N/A LZ9 M15 119004 5000 250 264 TDC $31,955
74248879 41U N/A 702 N/A LZ9 M15 116722 5000 10 373 TRE $32,560
74253454 41U N/A 192 N/A LZ9 M15 225833 5000 4 411 TDC $32,140
74248476 41U N/A 192 N/A LZ9 M15 116726 5000 10 413 TRE $32,140
74256651 41U N/A 192 N/A LZ9 M15 198128 4200? 420 TDC $32,560
74157700 41U N/A 702 N/A LZ9 M15 166075 5000 228 431 TRE $32,250
74244490 41U N/A 192 N/A LZ9 M15 214642 5000 30 470 TRE $32,435
74142550 41U N/A 192 N/A LZ9 M15 214173 5000 247 486 TRE $32,250
74187392 41U N/A 192 N/A LZ9 M15 189494 5000 177 503 TDC $32,375
74190233 41U N/A 702 N/A LZ9 M15 116711 5000 190 533 TDC $32,250
74260559 41U N/A 19C N/A LZ9 M15 114493 4150? 535 TRE $31,580
74125115 41U N/A 194 N/A LZ9 M15 116723 5000 282 550 TRE $32,185
74193141 41U N/A 192 N/A LZ9 M15 163384 5000 151 587 TRE $32,365
74143242 41U N/A 194 N/A LZ9 M15 116713 5000 249 590 TRE $32,250
74155582 41U N/A 192 N/A LZ9 M15 114476 5000 232 590 TRE $32,250
74213030 41U N/A 192 N/A LZ9 M15 114476 5000 138 590 TRE $32,490
74215087 41U N/A 192 N/A LZ9 M15 114476 5000 134 590 TRE $32,490
74185459 41U N/A 194 N/A LZ9 M15 116736 5000 190 601 TRE $32,375
74189340 41U N/A 702 N/A LZ9 M15 117766 5000 193 608 TRE $32,375
74191937 41U N/A 702 N/A LZ9 M15 117766 4200? 608 TRE $32,490
74108704 41U N/A 194 N/A LZ9 M15 181524 5000 324 620 TRE $32,185
74193298 41U N/A 194 N/A LZ9 M15 181524 5000 172 620 TRE $32,490
74154689 41U N/A 194 N/A LZ9 M15 114520 5000 222 640 TDC $32,300
74135673 41U N/A 194 N/A LZ9 M15 118742 5000 270 652 TRE $31,890
74134892 41U N/A 192 N/A LZ9 M15 116725 5000 268 658 TRE $32,235
74153914 41U N/A 194 N/A LZ9 M15 116729 5000 237 660 TRE $32,250
74164778 41U N/A 702 N/A LZ9 M15 119003 5000 219 666 TRE $31,955
74176418 41U N/A 192 N/A LZ9 M15 131077 5000 201 667 TRE $32,250
74180332 41U N/A 192 N/A LZ9 M15 131077 5000 199 667 TRE $32,080
74188553 41U N/A 702 N/A LZ9 M15 131077 5000 194 667 TRE $32,250
74190332 41U N/A 192 N/A LZ9 M15 131077 5000 183 667 TRE $32,250
74156437 41U N/A 192 N/A LZ9 M15 114490 5000 228 668 TRE $32,250
74129949 41U N/A 192 N/A LZ9 M15 116842 5000 276 675 TDC $31,940



call me chief asap before i get busy here at work, i've got a few ideas to help you out... 800-525-4848 x 201

- holly
 
Hey everyone!  I can't get the math to work out.  Basically my Grand Prix has taken a huge depreciation hit because of the reduction in pricing in 2006, GM flooding the rental car market with them in 2004 and 2005, and the addition of the 5/100 in 2007.  They're going for no more than $11K at auction right now and I owe about $13K.  I'm really stunned that a 2 year old car has depreciated 60% and my car is freakin' CHERRY, there isn't a mark, scuff, bump, bruise, mechanical issue, nothing.  PERFECT, beyond the worn driver's floor mat, my heel and toe driving wears a hole in there.

So I'm stuck - so I go back to my original plan.  Pay off the Grand Prix, keep it until the wheels fall off, and when I pay it off buy my toy - run the Grand Prix in the winter - run toy in the summer.
 
I wanted to get rid of the AV for a Trailblazer SS. But decided to wait it out and see what models/options the Camaro will come ot with. I might need the AV for winter duty only :love:
 
When I bought my Av I went to the dealer got the price they wanted. Took the Av for a test drive and came home. I looked up what the Av was worth for resale with everything i had on mine. Then I went back to the dealer and told him "you have one try at this". I gave him what I would pay which was a fair price. He came back with s different number. I grabbed my wife and walked out. I had not yet given them my trade in keys. The wife and i went home, not more than an hour later they called and said they could do my numbers. I went back in 2 days later and bought it. I find that keeping the ball in your court is a way better way to go. Do not give them your keys until you agree on numbers. The whole drive thing for the trade in a just another stalling plow.

Next time you go to buy a car remember they they are working for the dealer to make the most money possible. They are not there to help you at all. I know I got fired from a dealer for working for my clients not the dealer. Do your research and don't go in with a ridiculous offer, be fair and they will sell it to you. I have clients that would come in and offer 15k less than invoice and think that is fair, dealers don't want people like that. They will however respond to an honest fair deal.

Just my .02


Shane
 
You know, when it comes to buying a vehicle, I really dread it.  When I bought my 1996 GMC, I told my sister, that I think I would really enjoy sitting in a dentist chair, than to buy and haggle on price of a new vehicle.  JK Chevrolet where I bought my AV, I had trouble with them not holding the AV for me when I told them I will be there the next day.  I asked them to put it in the back lot, because I will be there the next day.  I guess since I did not put down a deposit, they did not.  Fortunately, it was there when I drove to the lot.  I bought my AV 150 miles one way from me in East Texas.  I got the GM Supplier Discount, plus an additional $1000 off, because I complained that one of the fender flares were scratched.  Overall, JK Chevrolet in Nederland, TX, was a pleasant experience.  I had to drive back a few days later because there was no inspection sticker on the windshield, and they even topped off the tank for having to make a long trip to the dealership.
 
Looks to me like you made 3 fatal errors.

First, when you go into a dealership looking for a specific vehicle, it puts you in a weak bargaing position. The more specific you are on what you are looking for, the weaker your position. This is compounded if it is a vehicle that is short supply or high demand.

Second, If they identify you as a "must have," "finance" or "payment" buyer, you are pretty much at their mercy.

Third, if your trade is less than 5-years old, you will get a huge depreciation hit. It is not uncommon for first year depreciation to be 50% or more.

If you get the deal you want, you are extremely fortunate. If not, there is no need to go ballistic. Just chill and walk.

The best deals out there are a 2 year old vehicle. (let someone else take the early depreciation) and a 5 to 7 year old trade with less than 100K miles.

 
farmguy said:
Looks to me like you made 3 fatal errors.

First, when you go into a dealership looking for a specific vehicle, it puts you in a weak bargaing position. The more specific you are on what you are looking for, the weaker your position. This is compounded if it is a vehicle that is short supply or high demand.

Second, If they identify you as a "must have," "finance" or "payment" buyer, you are pretty much at their mercy.

Third, if your trade is less than 5-years old, you will get a huge depreciation hit. It is not uncommon for first year depreciation to be 50% or more.

If you get the deal you want, you are extremely fortunate. If not, there is no need to go ballistic. Just chill and walk.

The best deals out there are a 2 year old vehicle. (let someone else take the early depreciation) and a 5 to 7 year old trade with less than 100K miles.

i agree completely w/ everything u just said.  (y)
 
Shoulda stuck with a Truck or SUV. They hold their value a little better. ;)
 
Chief,
The deal with the keys is the same thing that happened to me at the first dealer I went to for my used Av.

While I went for a test drive I had given my keys for my minivan to the salesman to have it appraised. When I got back he was with a customer so I asked for my keys so my son could get something out of my van. He asked me to wait a minute while he finished some paperwork because this customer was buying two cars (BS meter off the charts). Well, he then went back and forth to another building twice and let me sit there for over twenty minutes. Finally the sales manager asked if he could help me. I said "At this point I just want my d**n keys back". I heard the sales manager ask the guy outside "What the h*ll do you think your doing" and the salesman says "He ain't leaving because he really wants that truck". Wrong!

That salesman called six times the next day and left messages twice, but, never apologized. I was at another dealer buying my 05'.  :)
 
I guess I should consider myself lucky.  I just have problems with breaking up with my girlfriend, a screwed up computer, a windshield co that did not come fix my weatherstriping, and Street Glow has not sent my new controller or returned my calls.
 
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