Summit_NF said:
I'm going to pickup my truck a little later today, and don't think things will go very well. ?they already told me over the phone that water leakage is normal!!!!
That right there would make me pick up the truck and explain to them that they just lost another customer. That is of course presuming you are in a town with multiple Chevy Dealers. He/she apparently takes you for someone that doesn't know that much and therefore will try to push you out the door without any hassles. If they really were supposed to leak, do you think GM would have put $1000 in gaskets around that bed? I think not....
The next one, call ahead and make an appointment and talk to the SA before leaving the truck. Make yourself clear and fair. Most SA's will appreciate that and once they realize you are intelligent and respectful, they will treat you the same way. Most....
As for tipping, I have heard this before too, although I have never seen it. I was even a service tech for a while and not a sole offered. I never expected it either. But that is my opinion, and we all know about opinions...
Good luck and let yus know what happens.